Free Shipping

Free shipping is available on most orders, shipped within Canada only, that total $100.00 or more before applicable taxes and or shipping and handling costs. Orders under $100.00 are subject to a shipping & handling fee of up to $20.00 ($10.00 for orders up to $49.99 / $15.00 for orders from $50.00 up to $74.99 / $20.00 for orders from $75.00 up to $99.99). Orders that are to be shipped outside of Canada will have shipping fee calculated after the checkout process, where a second email confirmation will be sent indicating the applicable shipping fee.

 

Orders shipped outside of Canada are not eligible for our free shipping offer. Orders shipped outside of Canada will be subject to shipping costs based on size, weight and value of shipment as well as destination. Please contact us in advance placing order if you would like to know what the shipping fee will be.

 

Exceptions to our free shipping offer may also include some over-sized items, parts, light bulbs, Gift Certificates and some "Clearance & Specials" items.

 

All Kartell products are also exempt from our free shipping offer; due to a mandatory "minimum shipping fee" imposed by the supplier. This shipping fee will be added to your invoice shortly after the checkout process, where you will receive a second email confirmation indicating the shipping fee.

 

If an item is eligible for free shipping, it will be indicated in the product description.

 

Products that are eligible for free shipping will ship via UPS "Standard", Greyhound Courier Express "Standard" or equivalent, depending on destination, size and weight.

 

If an alternate method, or level, of shipping (e.g. Expedited or Express) is required please contact us in advance, or mention it in the "Comments" box during checkout, and we will contact you with shipping rates as the free shipping offer will therefore not apply.

 

In order to receive free shipping, all orders must be shipped complete.

 

If there are "out of stock" or "back ordered" items in your order, we will wait for all items to arrive at our warehouse before shipping them to you, in order for you to receive free shipping.

 

We do not do "partial shipments" with our free shipping offer.

 

If you require a partial shipment of your order, please contact us in advance and we will advise you of the shipping costs.

 

Please see our Shipping page for more information on our shipping policies.